Letgo Phone Numbers and Emails

Customer Service Number:

  • (347) 433-8912
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Letgo Emails:

Legal
Privacy Inquiries
info@letgo.com
press@letgo.com
Is this your business?
PissedConsumer Club

Contact Information

Letgo Website:

Corporate Office Address:

Letgo
175 Varick St.
New York City, New York 10014
United States

Other Info (opening hours):

Locations:

Istanbul, Turkey

Ayazağa, Cendere Cd. No:109 D:K 2B Ofis Blokları

34396 Sarıyer/İstanbul, Turkey, Istanbul


Barcelona, Spain

Plaça Pau Vila

Barcelona , Catalonia 08039, ES

More contact details

Letgo Rating Based on 1.1K Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is Letgo's Customer Service?

Isaic Mnm
Isaic Mnm
Feels Disappointed | Nov 19, 2023

? Never contacted me
So how effective is your site , not very

Read full quote
Valda Efh
Valda Efh
Feels Disappointed | Feb 13, 2023

Just fix the issue

Read full quote

Summary of Letgo Customer Service Calls

7.8K TOTAL
CALLS
00:48 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Letgo?

Account Question:

  • “Y'all are trying to take money out of my account and I need it to stop before I get my attorney involved”
  • “Im blocked from letgo”
  • “First of all you keep taking money out of my account and I don't know who you are and why. I need an refund all my money. Thieves”

Payments and Charges Question:

  • “Billing”
  • “An unauthorized charge”
  • “Purchases a fraud item”

Request for Information Question:

  • “How do I change to language to English”
  • “To learn how to use it properly”
  • “Sale question”

Product/ Service Question:

  • “Emergency calls only, cellular network not working”
  • “The letgo app is not working”
  • “Applying my products online”

Website/ Application Question:

  • “App issues”
  • “Someone is using my email address on your site”
  • “I want to know if something I saw on your site is a scam”

Shipping and Delivery Question:

  • “Seller has not shipped item”
  • “Rated a buyer and never received a rating from them”
  • “My item was shipped and you canceled it!!”

Refund Question:

  • “I want my order or my money back”
  • “Refund for subscription”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel plan”
  • “They canceled my account”

Cards Question:

  • “I bumped my item to the top but gave no credit card info”
  • “I gave this this gentleman the gift card. He was to give the games and the ps4 and took off.”
  • “I want to sell and let go said put credit card no charge to credit than American Express charges $39.000 why”

Staff Question:

  • “To talk to customer service”
  • “Customer service”
  • “Customer service issue”

Return/ Replace Question:

  • “Changing the language on app”
  • “Return an item”
  • “To dispute a return”

Employment Question:

  • “I need to contact someone I bought a job boat from who didn't give me the proper legal documents.”

Other Question:

  • “My profile is in Arab”
  • “Why r u taking money out of my bank”
  • “Dolandirildim yardımcı olun lutfen”

About

Summary

Letgo is a person to person marketplace that allows people to buy and sell various types of products locally and across the US. The company is headquartered in New York and Barcelona. LetGo has Android and iOS applications, too. Product categories available include fashion and accessories, electronics, home and garden, sports, leisure, and games, movies, books and music, cars and motors, baby and child. LetGo only offers an online platform for buyers and sellers and doesn't provide a payment gateway, so users have to use the best-suited payment options they agree upon, for example, PayPal or Skrill. LetGo doesn't recommend to use wire transfers or the Western Union.

Letgo reviews and complaints

Letgo is ranked 137 out of 676 in Auctions and Marketplaces category

Area Served

USA, Canada, Europe

Payment Methods

MasterCard

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