Letgo Contact Information

  • (347) 433-8912

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Currently you can call only US numbers.

Contact Page:

Headquarters Address:

175 Varick Street P.O. Box 924
New York City, New York 10014
United States

Social Networks:

Summary of Letgo Customer Service Calls

3449 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
00:43 AVG CALL DURATION
1% ISSUE RESOLVED

Customers Contact Letgo to Ask about:

Account:

  • “Can’t log in”
  • “I can not login into my account and I clicked the email typed it in and it did not send me any magic code or link so I can sign in and I cannot sign in”
  • “I am getting emails from another user’s account”

Request for Information:

  • “Seller is asking personal questions” , Review #1450920
  • “Question about the buyer”
  • “How to contact people who favorited items”

Payments and Charges:

  • “Payment issues”
  • “My payment for an 6 dollar ad is working”
  • “Payment won’t go through on the app”

Product/ Service:

  • “Buying item”
  • “My mail to post something in your web with the new system you got Sports”
  • “Buying an item”

Cards:

  • “Take my bank card out the system with letgo”
  • “An item I keep posting gets discarded”
  • “They keep discarding my add”

Website/ Application:

  • “Someone stole my 250$ in the application”
  • “App issues”
  • “Because I had my camper stolen from me and the person that stole it posted it on your website and I need to get a picture of it so I can take it to the police department”

Refund:

  • “Report a fraud And get a refund”
  • “I got sold a ps3 and did not work and asked person if it worked she said yes and then I ask for the 55 dollars back and she moved to Johnstown PA so I want a refund”
  • “I want to leave letgo and get a refund”

Shipping and Delivery:

  • “Shipped out item and didnt get paid”
  • “I bought something and did not get a tracking number”
  • “Did not get first page ad i paid for”

Activation/ Cancellation:

  • “Deactivate my account”
  • “An add I paid to have extended or highlighted got canceled but my account was charged”
  • “Cancellation of service” , Review #1395496

Return/ Replace:

  • “Someone comes sees bikes then returns to steal them after and resells them using letgo”
  • “Trouble with changing password”
  • “I bought a washing machine from Doe B, Dayton, Ohio. It does not work. He is refusing to return my money.”

Staff:

  • “I want to know what the heck is going on with your service i can not chat with the 9ther person i was soppose to be tbere at 10 and i tryed togo to chat and get tbe address and coukd not woukd nit net me, what js up with that ?”
  • “To talk to customer service”
  • “Can't even call you what why have a service representative”

Employment:

  • “To ask them how a site and a company was so much money can be so Borat executing something that everyone else is doing a pretty good job at”

Other:

  • “Block user”
  • “I’m not able to feature listings”
  • “Why aren’t my buyers able to rate me??”

Letgo Rating Stats

2.1 out of 5 stars
based on 639 reviews
See all 1567 reviews reviews

Rating stats

  1. 339 reviews
  2. 100 reviews
  3. 66 reviews
  4. 49 reviews
  5. 70 reviews

Rating trend

About Letgo

Top 5 Letgo Services

Customer Care

Top 5 Likes about Letgo

Most of the time trust worthy people and stuff i like to look at, Free service, Easy to use, That it exists, Its easy and comfy to use

Top 5 Dislikes about Letgo

Too many bugs in the system, Rats in your system scammers frauds, Funcaionality, Website and customer service suck, That i got scammed

Summary

Letgo is a person to person marketplace that allows people to buy and sell various types of products locally and across the US. The company is headquartered in New York and Barcelona. LetGo has Android and iOS applications, too. Product categories available include fashion and accessories, electronics, home and garden, sports, leisure, and games, movies, books and music, cars and motors, baby and child. LetGo only offers an online platform for buyers and sellers and doesn't provide a payment gateway, so users have to use the best-suited payment options they agree upon, for example, PayPal or Skrill. LetGo doesn't recommend to use wire transfers or the Western Union.

Letgo reviews and complaints

Letgo is ranked 46 out of 359 in Auctions and Marketplaces category

Area Served

USA, Canada

Payment Methods

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Letgo Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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