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#21089

How can I report a scam on letgo.

I was trying to sale a stove and was sent a cashier check from wells Fargo the lady told me to deposit it in my account I didn't .also there were 3 different name one from the letgo account one on the check and the envelope I have pictures and texts who should I get in touch with if you could contact me my name is regina garza thank you.

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Answer:
by #1826273

DON'T ACCEPT CASHIERS CHECK. IT'S THAT SIMPLE. COMMON SENSE & LOGIC. CASH IN PERSON ONLY> OR PAYPAL THROUGH SHIPPING AT YOUR OWN RISK. You're selling a STOVE? well why are you accepting a cashiers check??? the person is suppose to pay you cash in person when you meet. you're clearly not shipping a stove. Be more smart.

by #1747488

According to Letgo FAQ page, you should report the user through the Letgo Android or iOS app so Letgo can investigate further and take appropriate action.
  • Go to the user's profile
  • Tap the three dots in the upper right corner
  • Select "Report User"
  • Choose one of the reasons and add an optional comment
  • Press send and they will receive your report and look into it

by #1740243

If you ever find an answer about scams please let me know what you did cause my husband and I got scammed today with our boat, thank you

by #1741645

I suggest you only take cash in the future. I have had zero problems with cash.Most scammers say they will give you a cashier's check.

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Question:
#50170

How do you delete a review you made for someone?I made a review as soon as I sold my item, but 10 minutes later the buyer comes back and returns my item claiming the pictures made it look bigger than it was but when they inspected the item and seemed pleased with it decided to buy it.

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Answer:
by #1918784

I believe sales are final upon transaction. Period. If someone tries to violate this rule I’d (A) kindly remind them that it is #1 in the legally agreed-upon terms of the letgo app, then if they push it (B) give them their first official warning to leave your property, and then if necessary (C) call the cops to arrest them for trespassing. Giving them a clear warning on your own property makes it an official law for them to leave immediately. If they refuse to heed that warning, then you can make them learn contract law the hard way :)

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Question:
#29835

How can I get my refund.

A guy on let go said he was going to send out a PS4 pro with vr and charge 150 for whole thing and said he wanted half payment now and half next week so I gave him 100 and he was going to send it out through ups and said it should be here Monday, well now it's Wednesday and he blocked me on the app but I still have his phone number and tried calling but it just goes straight to voicemail I'm sure he ripped me off, and I feel stupid for trusting that but now I'm in the *** of how to get my money back and make sure this doesn't happen again to anyone else.

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Answer:
by #1826237

& half of the payment would've been $75, not $100, so you were being overly generous & not listening to what he was asking for...could've at least "saved" yourself another $25.

by #1826234

you don't get your money back! It is on YOU.... Asking for ONLY HALF...should've been a sign to you right there! Sellers do NOT send items out with only HALF the money! It is just like Ebay or anything else. The seller pays for the ENTIRE item & ONLY THEN does the seller ship it out! You are out of loss. Sorry. What you can do is email letgo, tell them what happened & that you simply want the guy REMOVED from the website so he does not scam anyone else! LESSON LEARNED! sorry!

by #1826236

I do not see an edit button. The BUYER* pays for the entire item first. before a seller ships it out. No seller asks for just half. (he's asking for half cuz he's getting money cuz he's ripping you off!)

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Question:
#29693

How can I get a refund.

Purchased a Wii controller with 10 games met with seller and when I open the box the games were not there I message her on chat and she said she forgot to put the games in now she will not answer me back and has marked the item unavailable so I can’t even leave a review of how I was ripped off

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Answer:
by #1826246

If she told you she forgot to put the games in, that doesn't sound like someone who's running away from you. Keep messaging her & tell her. To avoid this in the future BE SMART. YOU ARE SUPPOSE TO LOOK AT THE ITEM before paying or walking away especially when you met them in person & it wasn't shipped to you. It is common sense. Look at items before you pay & walk away. The item is unavailable because it is infact that. You bought the item from her. Good sign that she did respond back telling you she forgot to put the games in. She didn't just ignore you. Do you have her number? Always take people's numbers so you have another way of contacting them other than a website message chat. Contact her & see if she's reading the messages. (Colored check mark in the message chat shows she read the message) Uncolored check mark in the message chat shows she did not read the message yet) From there you can proceed.

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Question:
#28847

How can I tell if a customer has blocked me on letgo?I was communicating with the customer yesterday today I'm trying to send a message to a customer by the name of An n e B e l l. today I tried to send a message to that customer and it comes back as "message not sent"

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Answer:
by #1826238

You will see a red bright bar saying the user has blocked you, both on the outside of their message chat with you & then when you click on the message chat, you will see a long red bar across the chat page that the user has blocked you.

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Question:
#28624

I have a pending moderation on one of my items. What is it and is it for me or the buy.

Have a motorized wheelchair for sale.

I got a pending moderation on my account. I have been selling on letgo for quite awhile

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Answer:
by #1848698

According to reddit.com, account pending moderation means that person account is being reviewed by the letgo team because someone must have reported them.
If you need any assistance with your account, you may try to contact Letgo Customer Support at (800) 952-5210 or via the support form on Pissed Consumer.

by #1826250

pending "approval"????? or pending "moderation"??? If you are in the middle of a chat with another user & it says with a red bar, their profile is pending approval that means, they might not be legit. Otherwise I never heard of pending moderation. The approval method, I wait & go to look at the chat later, & it never changes, so in that case, I just delete the message & wait for another response.

by #1826251

okay, their profile probably being moderated, which is pretty much the same as approval...just move on to the next & forget about it.

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Question:
#28593

How do I edit a review I left for a buyer? Not pissed.I would like to edit my review I’d a buyer; how do I do so?

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Answer:
by #1848695

According to thefamilypickers.com, if you want to change or edit a review that you left for someone on LetGo, all you need to do is follow the same steps you completed to leave a review. You can change your star rating and change your written review as well.
To rate and review a buyer:
  • Open your LetGo application, click the three lines in the upper left corner and click “Your Listings“;
  • Find the listing that you sold;
  • Mark the listing as sold and select the user that you sold it to;
  • Rate your experience by tapping the stars. Then you can leave a review of at least one word to describe your experience;
  • Tap “Publish review” to save it.

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Question:
#28536

How can I locate a buyer.

He paid with counterfeit money

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Answer:
by #1826247

Always check the money before you walk away. That's it. Always take phone numbers so you have another potential way of contacting them however if they paid with fake money then they probably wouldn't answer you anyway. Your buyer should be in the message chats you have chats with, if you did not delete the chat. Honestly, if they paid with counterfeit money, they are probably not going to answer you back anyway. Unless an extreme rare case, where someone gave them the fake money & they paid you not knowing. Regardless, if they are large bills....$50...$100...always check for fake before they walk away. If they paid with 20's & you say it's fake money then in the future explain to the buyer that you have to check the money, no offense, but because you have had bad experiences in the past.

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Question:
#28528

How can I get a persons verification details upon making their letgo account?I recently got robbed while meeting this person up and I have police looking into it but I want to provide more information upon the account since his account was verified by Facebook and Gmail.

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Answer:
by #1827764

You would have to work through letgo. It's highly unlikely you going to get that information without a warrant though, letgo cant just give out account details to anyone who asks. The verification things is really to better block people. If the account gets blocked then the blocked user can no longer use the service with any account they veriifed with.

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Question:
#28519

Can u find out if a selling post was edited and when it was?I bought an item and when I got home it didn’t work so I went to look at the ad again and now it was reworded and added that something might not work. I know it didn’t say that before I bought it.

I was wondering if it was edited right before he sold it to me. And I have the messages of him saying nothing was wrong with it.

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Answer:
by #1826257

I don't think you can tell whether someone edited their ad, however you seem to be confident that it was not put in until later. So either you are correct or you are not correct. They can however edit their ad, if they did not put sold yet, so it's very possible they edited their ad after they sold it to you. Or maybe you missed it. Both choices are possible. If you have the message saying nothing is wrong with it, contact him & see if he's a good human being. if not, sorry there's really nothing you can do. I guess don't buy items that you can't check in person before you leave each other. If it's something that needs electric that you need to check maybe meet somewhere, where you know there's an electrical outlet somewhere.

by #1815145

I just wanted to say I am sorry that has happened to you. I am not affiliated with letgo but have recently signed up for it and now I have a letgo account. I am on here trying to get the answer to one of my questions. It seems that a lot of these questions are not getting any attention. Just curious was your situation resolved? Have you been able to speak to anyone from the letgo app?

by #1826255

Leilani, I am not affiliated with letgo either. But what is your question? I came on here seeing if anyone else had my problem.. (ALL my listings are gone....info@***.com said they see it from there end) but it's 100% on their end, nothing from my end, to resolve it. & you are right I see most listings are not being answered. So I took the time to answered the most up to date ones, from my own experience using the website & others. maybe I can help you as well? Did you find your answer? You can contact info@***.com as well.

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