Aubri Qdg
map-marker Windsor, California

Problem

Im trying to sign up to sell my stuff as soon as you get my credit card information you redirect me to a bunch of crap

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Dillan Rxp
map-marker Lancaster, Pennsylvania

LetGo has stopped working

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Every time I want to chat about a product that I am interested in, it says LetGo has stopped working. What is up with that garbage.

No wonder people have trouble selling their things on this site. So hey, I'm interested but, LetGo won't let me chat. Is this a scam or what???? Guess I will go to the store and buy new since I can't buy on LetGo.

Maybe, we should go back to using Craigslist or the good old newspaper.

And these idiots that say they are interested and set a time and place and never show up. Sick of wasting my time and gas for so-called buyers and sellers.

View full review
Cons:
  • Cant communicate with sellers
Reason of review:
Bad quality
638 comments
Guest

Nice to know after emailing customer service for 2 months that the login didn't work and kept being told it was a technical glitch and to download the newest version of their app. letgo-offerup letgo is no longer supported in Canada We thank you for your support, and for your time as part of our valued letgo community.

Guest

Same here in Canada -having issues now tells me app is longer supported -what’s with that?

Guest

I have been having similar issue but Letgo is not sending me notifications when someone messages inquiring about an item I have posted

Guest
reply icon Replying to comment of Guest-1910178

I have same problem a month now

Guest
reply icon Replying to comment of Guest-1910178

I am having the same issues with not getting notifications when I have messages. Sometimes they go thru, other times I open the app to find I have missed messages sometimes days old and by thr time I see them the people interested in my products are no longer interested and had bought the same product or similar product from someone else due to my lack of communication. It is really frustrating as it is causing me to lose money as I rely on my sales on the app right now as one of my only means of income.

Guest
reply icon Replying to comment of Guest-1910178

I am having the same issue, why is this happening?

Guest

I've been having the same issue. So frustrated. :( :( :(

Guest

Same here, can't see full description or click on next photo as it is shaded out. Lots of time wasters and day dreamers here. Kind of ignore the back and forth emails.

Guest

It's been over 1 month now and I still can't log on and no magic link. Technical glitch, yada, yada, yada.

They're the ones who forced this stupid magic link on us and now I can't get in, no one can contact me.

All my listings have expired. What a farce.

Guest

how do I add an item I am selling to my favorites so that I can see if chat will work?

View more comments (637)
Judy K Nze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone has taken over my acct. In a different language & I cannot get into my acct.

Letgo - Someone has taken over my acct. In a different language & I cannot get into my...

My account has been hacked by another person in a different language. I cannot change or even understand the language!

I am now trying to get in contact with customer service. It's not easy.

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Preferred solution: My acct has been taken over by another person! I need solution to change my acct back.

User's recommendation: How did my account get taken iver in a different language & by another person??

Abdoulie G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excellence in sales

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Letgo - Excellence in sales

To open apps like this in Africa for buying and selling all products, I look forward to working with you.

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Preferred solution: Partnership

User's recommendation: More letgo apps in Africa

Sophiya Rkm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Argyle, Texas

I need to change my country to the USA not Turkey

Letgo - I need to change my country to the USA not Turkey

My phone number is 903-816-**** I would prefer a phone call but you can email the amsull55@***.com

I need to change my country to the USA not Turkey

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Creg Rep
map-marker Providence, Rhode Island

I'm trying to see if you have any 300 gallon water tanks and I can't get on the site

can't get on this site I'm a new customer Please have someone call me from customer service my phone number is (747) 229-****

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Anonymous
map-marker Morges, Vaud

Membership

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The annual contract was never cancelled despite the notice being given and the gym was closed itself at the end of December in Geneva. So the locker room agreement cancelled but they kept the charges of the membership when both have been given at the same time now they are trying to force the payment .

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User's recommendation: Don’t bother

Rocco C Azy

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Verified Reviewer

Legal action

I was charged $3.08 for no reason I want my money back in are you kidding me you steal my money and then make it hard to get it back!!

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Loss:
$3

Preferred solution: Full refund

Laura G Vvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my order or my money back

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Letgo - I want my order or my money back

It says my order has been delivered but I don't have it. If I don't get what I ordered or money back I will report you.

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Loss:
$124

Preferred solution: Deliver product or service ordered

Mark W Lea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

Advertise coin as being silver and it was fake. Already emailed person and refused to refund my money. Transaction number 21001**** amount 30.24

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Loss:
$30

Preferred solution: Full refund

Christine E Xze

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Verified Reviewer

Payment

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Updated by user Mar 14, 2024

Utter rubbish! Never replied to my refund request

Original review Mar 11, 2024

I would like you to stop payments from my credit card straight away please. I was told this subscription would be cancelled but you haven't.

I will be raising a dispute with my bank, and look forward to hearing from you soon. Thank you.

View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: Do not use this company, it's a subscription site

Verlan Hkr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Dolandirildim yardımcı olun lutfen

Letgo - Dolandirildim yardımcı olun lutfen
Letgo - Dolandirildim yardımcı olun lutfen - Image 2
Letgo - Dolandirildim yardımcı olun lutfen - Image 3

Dün 6 çöP KutusseTL Telefohayır Byanben kTamben adıyok aldıben kıztElefAçıkkargoevet şey Parametresi gitti senariddiadi eskidokuz yılanlamıngüneşuz babaiçindeben gidişerimnderben kiÇineiçinde adı Baklin KörfEzieyeniazizo elibende dekont var

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Loss:
$6000

Preferred solution: Dolandirildim

Peter M Fjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why r u taking money out of my bank

Bought a thing for my grandson off Facebook at £9.99. Now u are taking £24.99. Why are you doing this.

View full review
Loss:
$2499

Preferred solution: Stop taking money out of my bank account

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Geraldine Pdv
map-marker Atlanta, Georgia

Like to report a theft by a seller on your provider This platform is allowing sellers or Scam offices to use products as paid to victimize the public of their heart resources. I am trying to handle th

If this situation is not resolved by the seller profile via take it down or removed or whatever means it takes to protect the public, I will suggest someone from the representative of this company to reach out to get more information on this seller 678267****

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Torian C Jcx

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Verified Reviewer

An unauthorized charge

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I have been charged for a service I don't use nor know about. This is not the first time so please give me my refunds and cancel my account/subscription.thanks

View full review
Loss:
$49

Preferred solution: Full refund

Anonymous
map-marker Walnut Creek, California

This unknown company tried to charge me

I have never even heard of this company before. I have no idea what they even do.

But I do know they tried to charge a $7 payment ( for what ...

I don't know )on Cash App. Luckily I had my card /account locked so they couldn't get it.

View full review

User's recommendation: Stay away from this company!!

About

Summary

Letgo is a person to person marketplace that allows people to buy and sell various types of products locally and across the US. The company is headquartered in New York and Barcelona. LetGo has Android and iOS applications, too. Product categories available include fashion and accessories, electronics, home and garden, sports, leisure, and games, movies, books and music, cars and motors, baby and child. LetGo only offers an online platform for buyers and sellers and doesn't provide a payment gateway, so users have to use the best-suited payment options they agree upon, for example, PayPal or Skrill. LetGo doesn't recommend to use wire transfers or the Western Union.

Letgo reviews and complaints

Letgo is ranked 143 out of 862 in Auctions and Marketplaces category

Area Served

USA, Canada, Europe

Payment Methods

MasterCard

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