Peter M Fjk

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Verified Reviewer

Why r u taking money out of my bank

Bought a thing for my grandson off Facebook at £9.99. Now u are taking £24.99. Why are you doing this.
View full review
Loss:
$2499

Preferred solution: Stop taking money out of my bank account

Dillan Rxp
map-marker Lancaster, Pennsylvania

LetGo has stopped working

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Every time I want to chat about a product that I am interested in, it says LetGo has stopped working. What is up with that garbage.

No wonder people have trouble selling their things on this site. So hey, I'm interested but, LetGo won't let me chat. Is this a scam or what???? Guess I will go to the store and buy new since I can't buy on LetGo.

Maybe, we should go back to using Craigslist or the good old newspaper.

And these idiots that say they are interested and set a time and place and never show up. Sick of wasting my time and gas for so-called buyers and sellers.

View full review
Cons:
  • Cant communicate with sellers
Reason of review:
Bad quality
638 comments
Guest

Nice to know after emailing customer service for 2 months that the login didn't work and kept being told it was a technical glitch and to download the newest version of their app. letgo-offerup letgo is no longer supported in Canada We thank you for your support, and for your time as part of our valued letgo community.

Guest

Same here in Canada -having issues now tells me app is longer supported -what’s with that?

Guest

I have been having similar issue but Letgo is not sending me notifications when someone messages inquiring about an item I have posted

Guest
reply icon Replying to comment of Guest-1910178

I have same problem a month now

Guest
reply icon Replying to comment of Guest-1910178

I am having the same issues with not getting notifications when I have messages. Sometimes they go thru, other times I open the app to find I have missed messages sometimes days old and by thr time I see them the people interested in my products are no longer interested and had bought the same product or similar product from someone else due to my lack of communication. It is really frustrating as it is causing me to lose money as I rely on my sales on the app right now as one of my only means of income.

Guest
reply icon Replying to comment of Guest-1910178

I am having the same issue, why is this happening?

Guest

I've been having the same issue. So frustrated. :( :( :(

Guest

Same here, can't see full description or click on next photo as it is shaded out. Lots of time wasters and day dreamers here. Kind of ignore the back and forth emails.

Guest

It's been over 1 month now and I still can't log on and no magic link. Technical glitch, yada, yada, yada.

They're the ones who forced this stupid magic link on us and now I can't get in, no one can contact me.

All my listings have expired. What a farce.

Guest

how do I add an item I am selling to my favorites so that I can see if chat will work?

View more comments (637)
Laura G Vvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my order or my money back

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Letgo - I want my order or my money back
It says my order has been delivered but I don't have it. If I don't get what I ordered or money back I will report you.
View full review
Loss:
$124

Preferred solution: Deliver product or service ordered

Christine E Xze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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Updated by user Mar 14, 2024

Utter rubbish! Never replied to my refund request

Original review Mar 11, 2024
I would like you to stop payments from my credit card straight away please. I was told this subscription would be cancelled but you haven't. I will be raising a dispute with my bank, and look forward to hearing from you soon. Thank you.
View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: Do not use this company, it's a subscription site

Verlan Hkr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Dolandirildim yardımcı olun lutfen

Letgo - Dolandirildim yardımcı olun lutfen
Letgo - Dolandirildim yardımcı olun lutfen - Image 2
Letgo - Dolandirildim yardımcı olun lutfen - Image 3
Dün 6 çöP KutusseTL Telefohayır Byanben kTamben adıyok aldıben kıztElefAçıkkargoevet şey Parametresi gitti senariddiadi eskidokuz yılanlamıngüneşuz babaiçindeben gidişerimnderben kiÇineiçinde adı Baklin KörfEzieyeniazizo elibende dekont var
View full review
Loss:
$6000

Preferred solution: Dolandirildim

Torian C Jcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

An unauthorized charge

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I have been charged for a service I don't use nor know about. This is not the first time so please give me my refunds and cancel my account/subscription.thanks
View full review
Loss:
$49

Preferred solution: Full refund

Anonymous
map-marker Walnut Creek, California

This unknown company tried to charge me

I have never even heard of this company before. I have no idea what they even do. But I do know they tried to charge a $7 payment ( for what ... I don't know )on Cash App. Luckily I had my card /account locked so they couldn't get it.
View full review

User's recommendation: Stay away from this company!!

Xolisa M Eqf

Refund request

Stop continuing with debiting money from my bank account urgently and cancel my subscription immediately please
View full review

Preferred solution: Full refund

User's recommendation: Cancel my subscription

Anonymous
map-marker Homestead, Pennsylvania

I never got paid after I sold an item

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I never spoke to anybody! Never had the opportunity to speak to someone unless I paid money!!!I had to pay to speak to somebody. How ridiculous is that!!!
View full review

User's recommendation: Don't use letgo

Anonymous
map-marker Homestead, Pennsylvania

I'm not gonna pay just to speak to somebody. How ridiculous is that?

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What kind of company is this? You can't even call and speak to someone for one minute about something simple. You have to go through all this texting and then even pay for it! Ridiculous.
View full review
Donald W Fvf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchases a fraud item

Letgo - Purchases a fraud item
Letgo - Purchases a fraud item - Image 2
Letgo - Purchases a fraud item - Image 3
Letgo - Purchases a fraud item - Image 4
Letgo - Purchases a fraud item - Image 5
Letgo - Purchases a fraud item - Image 6
I purchased E bike from one of your sellers and did not receive my item. I think that is very wrong and it's bad business. I paid a $155 here is the proof of documentation. I would like to be reimbursed
View full review
Loss:
$155

Preferred solution: Full refund

User's recommendation: Must provide some type of safety proof that the product is being sent at the same time payment. Is being received

Anonymous
map-marker Homestead, Pennsylvania

I never got paid after I sold an item

I never got paid from my sale on dec 8th. I'm thinking you may not have my updated bank card. How do I do this?
View full review

User's recommendation: Don't use letgo

Anonymous
map-marker Bakersfield, California

Fraud so many accounts have counterfeit luxury items and are defrauding people and Letgo doesn’t care they don’t remove the people

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Fraud so many accounts have counterfeit luxury items and are defrauding people and Letgo doesnt care they dont remove the people Selling these counterfeit items even though people report them over and over again.
View full review

User's recommendation: Remove counterfeit items in fraudulent accounts

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Anonymous
map-marker Philadelphia, Pennsylvania

No one has contacted me

No one has contacted me I am still waiting for someone to help me with my account it is set to a foreign country and I want to reset it to the United States I am unable to access my account because of this problem
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Mike W Eyp
map-marker Palm Desert, California

The rules on posting phone numbers

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You're allowing people to post their phone number their business cards. But when I've tried this you automatically deny it. I just was on the free part of the site and there is five or six posts with phone numbers. It's not fair
View full review
Mike W Eyp
map-marker Palm Desert, California

The listings are stacked with people violating your policy

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Because two or three businesses are posting their phone number on let go why are they allowed to do this
View full review

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