Letgo
Letgo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letgo has a 2.0 star rating from 883 reviews; overall sentiment is mostly negative with frequent reports of unresolved issues.
Positive Feedback
Users say the app is easy to use, free to list items, and has many buyers which makes selling simple.
Negative Feedback / Risk Areas
- Repeated Letgo customer complaints about poor or non-existent customer service and account hacks.
- Frequent refund and payment problems, including not receiving payouts after sales.
- Reports of scams, counterfeit listings, unauthorized charges, subscription billing disputes and membership cancellation issues.
Key Takeaways for Future Customers
- Check Letgo reviews and be cautious with payments; expect to pursue refunds directly if needed.
- Verify buyers/sellers carefully, avoid sharing sensitive info, and monitor bank statements for unexpected charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Letgo has a 2.0 star rating from 883 reviews; overall sentiment is mostly negative with frequent reports of unresolved issues.
Positive Feedback
Users say the app is easy to use, free to list items, and has many buyers which makes selling simple.
Negative Feedback / Risk Areas
- Repeated Letgo customer complaints about poor or non-existent customer service and account hacks.
- Frequent refund and payment problems, including not receiving payouts after sales.
- Reports of scams, counterfeit listings, unauthorized charges, subscription billing disputes and membership cancellation issues.
Key Takeaways for Future Customers
- Check Letgo reviews and be cautious with payments; expect to pursue refunds directly if needed.
- Verify buyers/sellers carefully, avoid sharing sensitive info, and monitor bank statements for unexpected charges.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saratoga Springs, New York
Resolved: Money
I got paid for my coins. I went to owner.
Hello there my name is Edward Harlow and I have not received my money yet buy who ever is to pay me for the item that was bought from me
User's recommendation: It's a good place yah But getting my payment took forever to pay for a bought item that I sold
LetGo has stopped working
Every time I want to chat about a product that I am interested in, it says LetGo has stopped working. What is up with that garbage.
No wonder people have trouble selling their things on this site. So hey, I'm interested but, LetGo won't let me chat. Is this a scam or what???? Guess I will go to the store and buy new since I can't buy on LetGo.
Maybe, we should go back to using Craigslist or the good old newspaper.
And these idiots that say they are interested and set a time and place and never show up. Sick of wasting my time and gas for so-called buyers and sellers.
- Cant communicate with sellers
الحتيل
> Merhaba. VakıfBank hesabımdan 22.000 TL dolandırıcılık yoluyla başka bir hesaba gönderildi.
Bu işlem hakkında detaylı bilgi almak ve şikayet başlatmak istiyorum.
İşlem dekontunu da almak istiyorum. Yardım eder misiniz?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount got hacked
Good morning I need to delete my account because my email attached to the account got hacked and I need to delete that account immediately
The email is songbird021908@***.com
This email is no good. Please delete immediately.
User's recommendation: Left Customer service is NOT CUSTOMER FRIENDLY!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not sign in no matter how many trial sometimes I try to use your system sign back in
It says, I forgot my password.So I signed in with a new password but it keeps bringing it back to the same page.It's like running down one rabbit hole getting out of that rabbit hole and go into the next rabbit.Holiday give you a horrible acknowledgment to use them again
User's recommendation: Avoid them at all cost.It is the most hair pulling experience i've ever had
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook money out my account I didn't approve of
Terrible took my money and couldn't never get in contact with the company
Phone stayed busy never helped talking money out my account I never approve of and now not answering the phone
User's recommendation: I wouldn't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing a package
It says my package was delivered on the 28th of May and it was not. My tracking number is SNX00000483679.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeleting violating three guidelines
I haven't got a clue I tried to call its allwa6s busy what is community guidelines that gotta violated
User's recommendation: It's all bad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone has taken over my acct. In a different language & I cannot get into my acct.
My account has been hacked by another person in a different language. I cannot change or even understand the language!
I am now trying to get in contact with customer service. It's not easy.
Preferred solution: My acct has been taken over by another person! I need solution to change my acct back.
User's recommendation: How did my account get taken iver in a different language & by another person??
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcellence in sales
To open apps like this in Africa for buying and selling all products, I look forward to working with you.
Preferred solution: Partnership
User's recommendation: More letgo apps in Africa
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI need to change my country to the USA not Turkey
My phone number is 903-816-**** I would prefer a phone call but you can email the amsull55@***.com
I need to change my country to the USA not Turkey
Problem
Im trying to sign up to sell my stuff as soon as you get my credit card information you redirect me to a bunch of crap
I'm trying to see if you have any 300 gallon water tanks and I can't get on the site
can't get on this site I'm a new customer Please have someone call me from customer service my phone number is (747) 229-****
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
Morges, Vaud
Membership
The annual contract was never cancelled despite the notice being given and the gym was closed itself at the end of December in Geneva. So the locker room agreement cancelled but they kept the charges of the membership when both have been given at the same time now they are trying to force the payment .
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLegal action
I was charged $3.08 for no reason I want my money back in are you kidding me you steal my money and then make it hard to get it back!!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my order or my money back
It says my order has been delivered but I don't have it. If I don't get what I ordered or money back I will report you.
Preferred solution: Deliver product or service ordered
About
Letgo is a person to person marketplace that allows people to buy and sell various types of products locally and across the US. The company is headquartered in New York and Barcelona. LetGo has Android and iOS applications, too. Product categories available include fashion and accessories, electronics, home and garden, sports, leisure, and games, movies, books and music, cars and motors, baby and child. LetGo only offers an online platform for buyers and sellers and doesn't provide a payment gateway, so users have to use the best-suited payment options they agree upon, for example, PayPal or Skrill. LetGo doesn't recommend to use wire transfers or the Western Union.
Letgo is ranked 136 out of 1109 in Auctions and Marketplaces category
USA, Canada, Europe
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Nice to know after emailing customer service for 2 months that the login didn't work and kept being told it was a technical glitch and to download the newest version of their app. letgo-offerup letgo is no longer supported in Canada We thank you for your support, and for your time as part of our valued letgo community.
Same here in Canada -having issues now tells me app is longer supported -what’s with that?
I have been having similar issue but Letgo is not sending me notifications when someone messages inquiring about an item I have posted
I have same problem a month now
I am having the same issues with not getting notifications when I have messages. Sometimes they go thru, other times I open the app to find I have missed messages sometimes days old and by thr time I see them the people interested in my products are no longer interested and had bought the same product or similar product from someone else due to my lack of communication. It is really frustrating as it is causing me to lose money as I rely on my sales on the app right now as one of my only means of income.
I am having the same issue, why is this happening?
I've been having the same issue. So frustrated. :( :( :(
Same here, can't see full description or click on next photo as it is shaded out. Lots of time wasters and day dreamers here. Kind of ignore the back and forth emails.
It's been over 1 month now and I still can't log on and no magic link. Technical glitch, yada, yada, yada.
They're the ones who forced this stupid magic link on us and now I can't get in, no one can contact me.
All my listings have expired. What a farce.
how do I add an item I am selling to my favorites so that I can see if chat will work?
I am having the same issues here in Maryland!! But it will let me list items for sale?
But I have tried to chat with 5 other people that have items for sale and it will not allow me to send a message???
Whats up with that? And I cannot find anyway to contact LETGO to find out why or what is happening.
Same here, i want to buy some ***
I found a way around it if you favorite the listing then go to your favorites then press chat
I am the seller of an item and cannot respond on the chat to someone who wants to buy the item. how do I add my listing to my favorites? I appreciate any help you can give me
I just emailed them again. It's been 27 days so far that I can't log in.
This is absolutely ridiculous. Are they even still in business?
I just keep getting the auto response to use the latest version of the app. Arrrgggg!!!!!
I’m not getting notified whenever I get messages, I’ve missed out on a lot of potential buyers by this, I’ve tried deleting the app and reinstalling and changing my settings and nothing works!!
I have this same problem. I have to go into the app to see all me chat messages and notifications.
AGREED!!!
I’ve experienced the same suddenly my notifications stopped working! People send me messages and I am not notified and I respond and they don’t get my messages.
I tried to contact Letgo but it’s almost impossible. Maybe try Kijiji for now ?
I can’t chat either. It keeps saying oops. Facebook market is good too